Pay My Bill
Linn County REC members can access their account and pay their bill through SmartHub.
To create an account or log in, use the SmartHub link below.
Watch SmartHub Introduction Video
More informational videos on how to use SmartHub online from your computer, Android devices and iOS devices are available here.
One Time Payment
Phone: Call 1-877-999-9619 to pay your bill with your credit card, debit card or from your checking account. You will need your Linn County REC account number and four digit PIN number to complete your transaction. This will be the last 4 digits of the social security number for the account holder. Once you are registered you can change this to a different number.
Online: Payments will be updated within 5 minutes to your Linn County REC Account.
Or set up and store payment information on SmartHub by using the SmartHub link above.
Automatic Payment
Direct Pay: Have your bill paid automatically from your checking or savings account on the 20th or next business day of each month. Sign up by using the SmartHub link below.
Direct Pay Terms and Conditions
I (we) authorize Linn County REC, hereinafter called Company to initiate electronic debit entries to my bank account to fulfill my (our) monthly electric payment. It is understood that my (our) payment will be deducted from my (our) account five (5) days prior to the “due date” on my (our) monthly statement and may not exceed the “net amount”. It is understood that the Cooperative or I (we) may terminate my (our) participation in the Direct Pay Plan at any time with written or verbal notification. I (we) acknowledge that the origination of ACH transactions to my (our) account must comply with the provisions of U.S. law. In the event a check is returned, a $30.00 fee may be added to your Linn County REC account.
Please Note:
Due to bank regulations, we have to transmit our monthly bank draft file 48 hours in advance of actual withdrawal date of the 20th. If the 20th falls on a holiday or weekend, the withdrawal date will be the next business day. We do not transmit on weekends or holidays so our transmittal date can be anywhere from the 16th to the 18th.
If you are signing up before our transmittal date, your payment will be taken from your account this month. If you sign up after we have transmitted, your payment will not be taken from your bank until next month so you will need to pay your current bill. If you have any questions about this, please call our office at 319-377-1587 or toll free 1-800-332-5420.
If you are already on direct pay and just making a change to an existing bank draft authorization, and our transmittal date falls on a weekend or holiday, the change will be done on the next business day. If you are making a change near our transmittal date, please call our office to discuss the change and avoid having the payment withdrawn from the incorrect account.
Recurring credit or debit card: Have your bill paid automatically from your credit or debit card on the 25th or next business day of each month. Sign up by using the SmartHub link below.
Recurring Credit and Debit Card Terms and Conditions
I (we) authorize Linn County REC, hereinafter called Company to initiate electronic debit entries to my credit/debit card to fulfill my (our) monthly electric payment. It is understood that my (our) payment will be deducted from my (our) card on the “due date” on my (our) monthly statement and may not exceed the “net amount”. It is understood that the Cooperative or I (we) may terminate my (our) participation in the Recurring Credit/Debit Card Plan at any time with written or verbal notification.
Please Note:
Credit/Debit cards are charged on the 25th of each month. If the 25th falls on a holiday or weekend, the withdrawal date will be the next business day.
If you are signing up for recurring credit/debit card, in order for it to take effect, it must go through a bill cycle. If you have any questions about this, please call our office at 319-377-1587 or toll free 1-800-332-5420.
If you are already on recurring credit/debit card and just making a change to an existing credit/debit card authorization the change is made immediately.
Error Notice: If you make an error when making your payment and need to make a correction, please do so immediately upon discovery of the incorrect entry by calling 319-377-1587 or toll free in Iowa at 1-800-332-5420. Credit or debit card payment reversals or voids must be done by 4:00 p.m. CDT on the same day the transaction is made.
Kiosk
A bill payment kiosk is available 24 hours a day at our Marion office and North Liberty operations center. You will need your account number when making payments at the kiosk. Cash, credit card and electronic checks are accepted methods of payment.
MoneyGram
Pay your Linn County REC bill in cash through MoneyGram. Find a MoneyGram location anywhere across the country. Simply bring a cash payment, Linn County REC account number, and receive code 15106. Payment processes may vary depending on your location. Simply ask an associate for help.
Disclaimer
Linn County REC has contracted with National Information Solutions Cooperative to make electronic bill payment options available to its members. We use standard security technology to protect personal information relating to member’s accounts and billing and payment information relating to those accounts. Although we have tried to create a secure and reliable internet payment service, the confidentiality of any communication transmitted over the internet cannot be guaranteed by Linn County REC. Therefore, Linn County REC and its officers, directors, employees, and agents are not responsible for the security of any information transmitted via the internet. Linn County REC is not responsible for any breach of security or for the actions of any third parties that may obtain any personal information. Linn County REC will also not be responsible for any loss resulting from a cause over which it does not have direct control, including, but not limited to, failure of electronic or mechanical equipment or communication lines, telephone or other interconnect problems, computer viruses, unauthorized access, theft, operator errors, or losses due to natural disasters or terrorist activity. Use of National Information Solutions Cooperative is solely at the member’s own risk and is subject to all applicable local, state and national laws and regulations.
