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March 29, 2017

Power Up

Outage Management

Contact Linn County REC during an outage when:

  • Your entire property is without power
  • You can’t restore power by replacing a fuse or switching the circuit breaker (see link below)
  • You see a downed power line or damaged utility equipment.

To report a power outage call 377-1587 or toll free in Iowa at 1-800-332-5420. Calls are answered 24 hours a day.

Outage calls after regular business hours or during extensive outages will be answered by our automated phone outage system. This system uses caller ID and relies on accurate phone information to serve our members in the most efficient manner. Be sure that we have your current home and/or cell phone number on file with your account information.

Informational videos for using SmartHub to report an issue.

Outage Map

View outage information by county on our outage map. This map updates approximately every 10 minutes.

Storm Safety Tips

  • Have emergency numbers, including Linn County REC’s, posted by the phone and always have a corded or cellular phone in your home.  Cordless phones will not work during a power outage.
  • Keep a battery operated flashlight, radio, clock, and extra batteries on hand.
  • Disconnect electronic equipment and as many appliances as possible.  This will prevent damage from a power surge that may occur during power restoration.

Food Safety

If your home’s power is interrupted for two hours or less, losing perishable foods shouldn’t be a concern. When an outage is prolonged, it’s time to decide when to save and when to toss food away.

Use these food safety tips to help you minimize food loss and reduce the risk of foodborne illness:

  • Throw away food that’s been exposed to temperatures above 40 degrees F for two hours or more.
  • An unopened refrigerator keeps food cold for about four hours; food in a full freezer stays safe for about 48 hours.

Remember the American Red Cross food safety rule: “When in doubt, throw it out.”

Helpful Links:


Incentives

incentive-inside.jpg

Learn more about energy efficiency and get rewarded with our incentives.

Save energy, save money

Outage Center

storm and outage center

Our storm updates with status map will give you information when you need it.

Stay informed, stay safe

Linn County REC

5695 REC Drive
P.O. Box 69
Marion, IA 52302

Call Us

Local: 319-377-1587
Toll Free: 1-800-332-5420 (IA Only)
Bill Payments: 1-877-999-9619

Contact Us

Questions & Comments
Business Hours: M-F, 8AM to 4:30PM